HxCentral Healthcare Solutions

HxCentral reduces your healthcare incidents, improves the quality of service delivery and compliance with healthcare standards.

Healthcare Incident Management

Reduce your healthcare incidents, improve the quality of service delivery and compliance with healthcare standards.

Key Modules:

  • Healthcare Incident Management
  • Action Tracker
  • KPI Tracker

Infection Control Management

A complete infection control management solution integrated with incident management and quality compliance.

Key Modules 

  • Infection Control and Patient Safety Audits
  • Staff Training Management

Healthcare Quality Compliance

Be fully compliant with complex requirements from NABH, JCI and other healthcare standards.

Key Modules

  • Internal Audits
  • SOP Automation and Tracking
  • License and Entitlement Management
  • Clinical Privilege Management
  • KPI Tracker

Unified Healthcare Service Desk

Rapidly resolve patient service requests through intelligent and automated recording, assignment and tracking. 

Key Modules:

  • Unified ServiceDesk
  • Medical Assistance and Complaint Management

Patient Feedback Management

Make your patient feedback count by converting it into an incredible patient experience. 

Key Modules:

  • Patient Feedback
  • Feedback Investigation
  • Action Tracker

Healthcare Asset Management

Request to retirement – manage the entire lifecycle of healthcare assets through a single system. 

Key Modules:

  • Maintenance and Services
  • Asset Life Cycle Management
  • Procurement Management
  • Vendor Management
  • License and Entitlement Management

The Only Tool You’ll Ever Need for  Healthcare Management

The most feature-rich healthcare experience management platform ever.


Single platform with many use cases

HxCentral is your single platform that delivers many use cases across the healthcare organization to improve patient safety, patient experience, and operational excellence.


Modular design - Technical and commercial

Choose the modules as per your business needs. Add or remove modules and upgrade the platform as and when needed.


Ready to use templates

Choose the standards-based templates to suit your business. Onboard your data and go-live in no time.


Flexible and low-code usage

A flexible and configurable system to get completely aligned to your specific business needs



Access anywhere, any time, any device – Supports Web, MobileApp, Chatbot, Email, SMS, and API.


Analytics and intelligent insights

The inbuilt intelligence will enable you with meaningful insights to take accurate and rapid decisions. This will help you to improve the overall effeciencies and patient experience. 


Seamlessly connected with your existing environment

Make it meaningful by seamlessly integrating with your IT, application and IoT environment.


Aligned to standards

Designed to ease your compliance and accreditation journey like NABH, JCI, and HAAD-JAWDA.


Your choice of delivery

The platform is available both on the Cloud and, with Capex or Opex options.


Scalable as your business grows

Be it a single unit or multi-specialty or a chain of hospitals, HxCentral platform, delivery model or pricing will naturally fit for your business.


Trusted domain expertise

Trusted by 120+ Hospital Units for more than 3 years. The platform is built through a unique collaboration of the Healthcare industry experts and the technology experts. 


Fully automated platform

The platform is fully automated with minimal manual intervention. This means that you dont need to spend time learning and managing the system. 

The software has the flexibility to tailor make as per our requirements and this has made our Operations very easy. This also has a powerful MIS which clearly shows the strength and success of this software.

– Pradeep S

As given in Capterra Reviews

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